Today I'm talking about getting clear on the "HOW" of your freelance rendering business.
THE PROCESS OF A CLIENT PROJECT
Before your first client, it is necessary for you to have a clear process in place. This will not only benefit you, but your client will know what is expected of them as well. You don’t want to receive emails asking “What is next?”, and your client doesn’t want to chase you down for answers either.
A typical process usually looks like this:
1. Project request:
- Send the client (or have a list on your website) a list of items they need to submit in order to receive a project quote. (Floor plans, materials, inspiration photos, furnishings and finishes specified, desired timeline, etc.)
- Specify the delivery method for submittal. (Dropbox, Google Drive, website submission.) Note: I don’t recommend having them email this checklist of items unless they can keep everything in one email. If these items are sent in separate emails the details will get lost and you will spend too much time fishing through them to find specific requests when creating the drawing.
- Reply with turnaround time and quote to the client (more on this in an upcoming post)
- Once the client agrees they can sign your contract and submit a retainer (highly recommended, once again, more on this in an upcoming post).
3. Commence Work
- Commence work only after contract has been signed and retainer has been received.
- Collect as much information as possible before drawing. Be sure to continue to collect these details in one central location/folder that is shared with the client. Again, attaching documents to an email is setting you up for disorganization and missed elements.
- Move through the drawing workflow. Ask questions to your client as needed, be sure to add any details to shared folder.
- If scope of work expands, revisit the contract and alter it together as needed. (Watch for “scope creep”!)
4. Preliminary Drawings to Client
- Submit initial drawings for review. These may be greyscale, have a watermark, or be black and white drawings pre-render, depending on the request and/or your desired workflow. Take care not to submit at high resolution render at this stage. Help your client to be aware that this is a preliminary drawing to ensure the design matches their vision.
- After receiving revision comments from the client, revise the drawings and render at a higher resolution (if applicable).
6. Final Delivery
- Deliver final product and bill for remaining fee.
- Help your client to be aware that high resolution photorealistic renderings can take 5+ hours to render and to allow for this in their timeline.
(Fine Part 1 here)
(Find part 2 here)
Next week I'll be concluding this series with the pricing and marketing of offering modeling and rendering services, along with a post geared towards interior designers who would like to hire out for these types of services.